Distance Sales Agreement
Article 1 - Parties to the Agreement
BUYER: The person who has a membership to the www.ferraceci.com shopping site as a customer. Within the scope of this contract, the BUYER is the person who placed an order from the website www.ferraceci.com. The BUYER's address and contact information used when registering or placing an order will be taken as basis.
SALES PERSON | ||
Trade Name | : Sümeyra Arslan Partnership | |
address | :Büyük Çamlıca Kısıklı Hanım Seti Çıkmazı No:14 34692 Üsküdar/İstanbul | |
Telephone | :0544 422 7601 | |
:admin@ferraceci.com | ||
BUYER | ||
Name and surname | : | |
address | : | |
Telephone | : | |
: |
Article 2 - Subject of the Agreement
The subject of this contract is the Consumer Protection Law No. 6502 and the Distance Transaction Law No. 29188, regarding the sale and delivery of goods/services that the buyer orders electronically from the seller's website www.ferraceci.com, having the qualifications mentioned in the contract and whose sales price is specified in the contract. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Contracts Regulation. The preliminary information and invoice on the payment page of www.ferraceci.com are integral parts of this contract.
Article 3 - Contract Date
These two copies of the contract, previously signed by the seller, have been signed and accepted by the buyer on ....
Article 4 - Delivery of Goods or Services, Place of Performance of the Contract and Method of Delivery
The goods/service will be delivered to .... at the address where the buyer has requested delivery.
Article 5 - Delivery Costs and Performance
Delivery costs belong to the Buyer. If the seller has declared on the website that the delivery fee will be covered by the seller for those who shop more than the declared amount, or that he will provide free delivery within the campaign, the delivery cost belongs to the seller. Delivery; It is done as soon as possible after the stock is available and the price of the goods is transferred to the seller's account. The seller delivers the goods/services within 30 (thirty) days from the order of the goods/services and reserves the right to extend the period for an additional 10 (ten) days with written notification within this period. If the price of goods/services is not paid for any reason or is canceled in bank records, the seller is deemed to be free from the obligation to deliver the goods/services.
Article 6- Declarations and Commitments of the Buyer
The Buyer declares that he/she has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics of the Goods/Service subject to the Contract on the website, the sales price and payment method, and the delivery and cargo cost, and has given the necessary confirmation electronically. By confirming this contract and the Preliminary Information form electronically, the Buyer shall ensure that the address, basic features of the ordered goods/services, the price of the goods/services including taxes, payment and delivery and delivery price information that must be given to the buyer by the seller before the conclusion of distance contracts are accurate and accurate. confirms that it has been acquired completely. The buyer, without inspecting the goods/services subject to the contract before receiving them; damaged, broken, packaging torn, etc. In case of receiving damaged and defective goods/services from the cargo company, the responsibility lies entirely with the cargo company. The goods/services received by the buyer from the cargo company officer will be deemed to be undamaged and intact. After delivery, the responsibility for the goods/service and any damages belong to the buyer. After the delivery of the goods/service, if the relevant bank or financial institution does not pay the price of the goods/service to the seller due to the unfair or unlawful use of the buyer's credit card by unauthorized persons, which is not due to the fault of the buyer, the buyer receives the goods/service 3 (three times) provided that it has been delivered to him/her. is obliged to return it to the seller within 1 day. In this case, delivery costs belong to the buyer. The buyer accepts and declares that he will not hold the seller responsible for the products delivered to him by the seller in accordance with the promotion or campaign, and that the product manufacturer is solely responsible for all claims.
Article 7 - Seller's Declarations and Commitments
The seller is responsible for delivering the goods/services subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any. If the goods/services subject to the contract will be delivered to a person/organization other than the buyer, the seller cannot be held responsible if the person/organization to be delivered does not accept the delivery. The seller returns the price of goods/services and valuable documents, if any, within 14 (fourteen) days after receiving the declaration of withdrawal. For justified reasons, the seller may supply goods/services of equal quality and price to the buyer before the contractual performance period expires. If the seller thinks that the performance of the goods/service has become impossible, he notifies the buyer before the performance period of the contract expires. The paid price and documents, if any, are returned within 14 (fourteen) days. Defective or defective goods/services, whether or not goods/services sold with a warranty certificate, can be sent to the seller for the necessary repairs within the warranty conditions, in which case the delivery expenses will be covered by the seller.
Article 8 - Characteristics of the Goods or Services Subject to the Contract
The type and type of goods/service, quantity, brand/model, color and sales price, including all taxes, are as stated in the invoice, which is considered an integral part of this contract.
Article 9 - Cash Price of Goods or Services
The cash price of the goods/service is included in the sample invoice e-mailed at the end of the order and in the invoice sent to the customer along with the product.
Article 10 - Payment Plan
If the buyer makes a purchase by credit card and in installments, the installment method he/she chooses from the site is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also follow the number of installments and payments from the account statement sent by the bank. The buyer is solely responsible to the bank receiving the payment.
Article 11 - Right of Withdrawal
The Buyer may return the Goods/Services purchased within 14 (fourteen) days from the delivery date by exercising the right of withdrawal, without assuming any legal or criminal liability and without giving any reason.
In case the right of withdrawal is exercised:
- The buyer sends the goods back to the seller within 10 (ten) days after exercising his right of withdrawal.
- Within the scope of the right of withdrawal, the box, packaging, standard accessories, if any, and other products given as gifts along with the goods must be returned complete and undamaged. When returning the goods to the seller, the original invoice that was presented to the buyer during the delivery of the goods must also be returned by the buyer. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded.
- Within 14 (fourteen) days following the exercise of the right of withdrawal, the price of the goods will be refunded to the buyer in the same manner as paid by the buyer.
The buyer must send the goods to be returned to the seller via the seller's contracted cargo company specified in the preliminary information form, and the return shipping fee belongs to the buyer. If the buyer sends the goods to be returned by a cargo company other than the seller's contracted cargo company specified in the preliminary information form, the seller is not responsible for the return shipping fee and any damage that the goods may suffer during the shipping process.
Article 12 - Situations in which the Right of Withdrawal Cannot Be Used
The right of withdrawal cannot be used in the following cases:
- In contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller,
- In contracts regarding the delivery of goods prepared in line with the wishes of the consumer or clearly his personal needs, which are not suitable for return due to their nature and are in danger of rapid deterioration or are likely to expire,
- Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; In contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene,
- In contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature,
- In contracts regarding books, audio or video recordings, software programs and computer consumables presented in tangible form, provided that the protective elements such as packaging, tape, seal and package have been opened by the consumer,
- In contracts regarding the performance of services related to betting and lottery,
- In contracts related to services whose performance started with the approval of the consumer before the right of withdrawal expires,
- In contracts regarding services performed instantly in the electronic environment and intangible goods delivered instantly to the consumer, and in cases where the goods/services subject to the contract consist of goods/service types that are excluded from the scope of application of the Distance Contracts Regulation, the provisions of the Distance Contracts Regulation cannot be applied to the legal relationship between the buyer and the seller. The right of withdrawal will not be exercised.
Article 13 - Event of Default and Its Legal Consequences
If the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the costs and attorney's fees incurred from the buyer, and under any circumstances, in case of default due to the buyer's debt, the buyer agrees to pay the seller's losses and damages due to the delayed performance of the debt.
Article 14 - Dispute Resolution
In the implementation of this Distance Sales Agreement, Consumer Arbitration Committees and Consumer Courts in the place where the Buyer purchased the Goods or Services and where he resides are authorized, up to the value declared by the Ministry of Industry and Trade. 68th of the Law on Consumer Protection No. 6502. District/province consumer arbitration committees are authorized for consumer requests in line with the lower and upper limits specified in the first paragraph of the article.
Article 15 - Declarations and Evidence Agreement
All correspondence between the Parties under this Agreement will be made via e-mail, except for the mandatory cases listed in the legislation. The Buyer acknowledges that, in case of disputes that may arise from this Agreement, the seller's official books and commercial records, as well as the electronic information and computer records kept in its own database and servers, will constitute binding, definitive and exclusive evidence, and that this article constitutes an evidentiary contract within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that it is.
This Agreement, consisting of 15 (fifteen) articles, was read by the Parties and concluded and entered into force by being approved electronically by the Buyer on .../.../20....